ANDY SZEBENI, A&P TRAINING

Currently also sales director as telecommunications consultancy Fire Communications which he co-founded, he is also a founder member of his local business networking group BNI, is a member of business networking organisations the Executive Association of Great Britain and Trafford Enterprises and is a Princes Trust mentor.

His memberships include the Institute of Professional Sales, Chartered Institute of Marketing and Institute of Sales and Marketing Management.

He has previously been UK country manager for wireless internet company Wap.com, has previous roles in publishing and publishing sales at Informa-owned Evandale Publishing, William Reed Publishing, was a freelance writer on food and drink retailing, worked in Sainsbury's marketing department.

PETER KLEYN, THE COMPANY COACH

Peter has extensive experience of helping franchisees to succeed have worked closely with KallKwik and McDonalds.
He originally started White House Training and Development in 1991 and The Company Coach spun out of this as their clients' requirements for coaching, development programmes and consultancy grew.

Peter is a qualified Master Coach, a member of the Chartered Institute of Marketing, fellow of the Institute of Sales and Marketing Management and member of the International Coaching Federation.

Has has been the CEO of two startup companies, founded the reseller network for a top-selling assessment tool and is a former president of his Chamber of Trade and Commer and President of Rotary.

His client porfolio includes Lloyds Bank, SEEBoard and Debenhams.

MARK SCOTT, NATWEST

He joined the NatWest Franchise section in 1998 as Senior Franchise Manager. His role was to keep the bank up to date with changes to specific franchises and to encourage franchisees to use the banks services. He was appointed as Head of the NatWest team in December 2002. In 2005 he was appointed to the Board of the British Franchise Association for a 2 year period. More recently, in 2008, he became a Director, Franchise Development for the Royal Bank of Scotland Group, which incorporates both the NatWest and RBS brands.

Mark is a regular speaker at various seminars for prospective franchisees and franchisors, including the British Franchise Association.

He is married to Elaine with 2 daughters, Danielle and Samantha.

MAGNUS JARDINE-BROWN, MUNDAYS

Magnus is a Solicitor in the Dispute Resolution department at Mundays. Mundays is one of the leading franchise specialists in the UK with over 30 years’ experience of providing legal advice to both franchisors and franchisees. Led by Nicola Broadhurst, the Franchise Team provides a complete franchise service with expertise in all aspects of franchising including advising both franchisees and franchisors in relation to franchise disputes. This forms a considerable area of Magnus’ practice.

Magnus has advised several well-known brand names in the franchising industry and groups of franchisees, conducting litigation and mediations. He has an excellent record for assisting franchisees in enforcing their rights in or extricating themselves from franchise agreements and takes a pro-active and pragmatic approach towards resolving disputes in a cost effective way.

Magnus is a skilled commercial litigator who also handles a wide variety of commercial and contractual disputes for individuals and companies.

In his spare time Magnus enjoys reading history, sailing and music.